Tech Support Engineer

Location Portsmouth, Portsmouth, England
Salary £19000 - £24000 per annum
Job type Permanent
Discipline Sales and Marketing
Reference J8299
After Sales Position - Technical Support Engineer.

Are you Technically Minded with an interested in Mechanical Systems?

Our Client is has a new position and they are looking for a self-driven individual passionate about the marine sector to join their team, as their Junior Technical Support Engineer.

Duties Include But Are Not Limited To:

• Provide first level support to customers, resolving issues and explaining best solutions
• Attract potential customer sales by answering product control and technical support to team member
• Provide accurate pricing and delivery information
• Provide efficient & effective quality control & technical support to team members
• Responsible for Product Return Process and Warranty Claims
• Maintain a working knowledge of technical components of the product line
• Make recommendations to management where and when appropriate, as part of continuous improvement
• Contributes to team effort by accomplishing related results as needed
• Travel will be required

Qualities you'll have:

• Exceptional Customer Service & Problem Solving Skills
• Detail-orientated, organized, self-motivated with excellent communication skills
• Strong attention to detail/high level of accuracy
• Proficient in Microsoft Office
• Axapta experience preferred but not required
This is your chance to join a leading Marine Brand. Salary bracket depends on your experience with hydraulics and electronic systems but experience with marine products is a must. This is a business where your skills and self-starting approach goes is rewarded through career progression.

Get in touch today with Marie-Claire at Marine Resources.

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