Internal Account Manager

Location Poole
Salary Competitive
Job type Permanent
Discipline Sales, Marketing & Operations
Reference J10211
Do you want to work for a company where words meet actions? We have the role for you.

Our client is looking for their newest Internal Account Manager to support the growth of the business.

A bit about the business – Founded 40 years ago they now have over 130 staff members in a number of specialist divisions based just North of Poole. They have invested heavily in their foundations with beautifully updated building facilities and additional benefits including pool tables, free tuck shop and “Free Lunch Fridays!” - they are truly a fantastic company to bed in and progress your career with and have been described as a 5* company to work for with superb strongly underpinned company values.

Key Responsibilities
  • Support the account manager with conducting regular account reviews with key accounts
  • Providing ad-hoc updates/ information to customers regarding pricing, order status, tracking details and lead times and expediting, when necessary, along with general product information.
  • Fielding a variety of sales calls that come into the office, seeing them through to resolution or handing over to a colleague as appropriate.
  • Choosing a positive mindset in all circumstances, despite challenges.
  • Overseeing the day-to-day logistical and administrative support to include quality concerns, delivery and invoice issues should they arise.
  • Be the main point of contact for initial aftersales and warranty enquiries for key accounts
  • To be always dependable/ personable / approachable / available for your accounts.
  • To be a team player – demonstrating the character, competency and ability to connect with team members to drive successful outcomes.
To have a confidential conversation with please contact Jo Priestley on 02382 024275/07776 598452

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