Customer Service Advisor

Location Portsmouth
Salary Competitive
Job type Permanent
Discipline Administration, Sales, Marketing & Operations
Reference V-43065
Are you someone who thrives on providing great customer service and enjoys working in a dynamic environment? We’re recruiting for a Customer Service Advisor to join a close-knit, welcoming team at one of the South Coast’s most attractive waterside destinations.

This is a fantastic opportunity to become the friendly face of a busy marina, where you'll play a key role in creating a positive experience for berth holders and visitors alike. You’ll be the first point of contact for enquiries, supporting operations both in the office and around the marina.

Previous boating knowledge or marina experience is a bonus but not essential. 

What we’re looking for:
  • Excellent communication and customer service skills
  • Confidence handling enquiries and converting them into bookings or sales
  • A good grasp of computer systems – you’ll be trained on the marina’s software
  • A ‘can-do’ attitude and a strong sense of teamwork
This is a varied position combining office duties with time spent outdoors and occasional involvement in lock operations. The rota includes some weekend and bank holiday working, so flexibility is key (10 days on, 4 days off).

If you’re enthusiastic, personable, and ready to be part of a great team, we want to hear from you.

To apply for the role, please contact:
Jo – 07776 598452
Suzie – 07774 668144

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