Charter Broker

Location London
Salary £Competitive
Job type Permanent
Discipline Sales, Marketing & Operations
Reference J9938
Position: Charter Broker
Are you passionate about the open sea and facilitating unforgettable maritime experiences? Our client, a leading player in the boat charter industry, is seeking a dynamic and customer-focused Charter Broker to join their team. Operating in a rapidly growing sector, this role offers a fantastic opportunity to be a part of a company that is reshaping the way people experience boating.
Key Responsibilities:
  1. Client Relationship Management:
    • Build and maintain strong relationships with boat owners and charter clients.
    • Understand client needs and preferences to provide tailored charter solutions.
  2. Listing Management:
    • Curate and manage boat listings on the platform.
    • Ensure accurate and up-to-date information, including pricing and availability.
  3. Booking Coordination:
    • Facilitate the booking process from inquiry to confirmation.
    • Coordinate with boat owners to ensure seamless charter experiences.
  4. Customer Support:
    • Provide excellent customer support, addressing inquiries and resolving issues promptly.
    • Collaborate with other teams to enhance the overall customer experience.
  5. Market Research:
    • Stay informed about industry trends and competitors.
    • Contribute to the development of pricing and marketing strategies.
Qualifications and Skills:
  • Previous experience in yacht or boat chartering is highly desirable.
  • Strong customer service and communication skills.
  • Detail-oriented with excellent organizational abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Knowledge of maritime regulations and geography is a plus.
Please contact Suzie Brushett - +44 7774 668144. 

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