Administrator - Trowbridge

Location Trowbridge
Salary £19000 - £29000 per annum
Job type Permanent
Discipline Administration, Ports & Marinas
Reference J9072-1
A varied job supporting the Marina Manager, Marina operation, chandlery, boat hire, retail sales, repairs and brokerage by carrying out administrative and reception duties. To maintain work recording and stock recording, ordering and re-ordering as required to maintain the efficient operation of the business. To be the first point of contact dealing politely and efficiently with phone calls, customers, visitors, and requests for information. Be responsible for ensuring

1 Carry out varied administrative duties in support of the Marina, Boat Hire, Chandlery, and Brokerage operations.
2 General reception duties for all visitors, customers and telephone calls.
3 Input and maintain both computer and manual records for stock control, re-ordering, and all aspects of the marina.
4 Maintain records of sales, deliveries and stocktaking as directed.
5 Maintain brought forward system and chase actions and orders as required.
6 Carry out filing duties so that records can be retrieved easily.
7 Cash up and balance shop income as required.
8 Carry out chandlery, shop and sales duties.
9 Liase and provide information to Head Office.
10 Undertake any other duties, as directed by line management to maintain the efficient working of the business.

 Good interpersonal and verbal communication skills with the ability to deal with customers, managers and staff both on the telephone and face to face.
 Well organised and a good administrator able to take, record and file information legibly and accurately.
 Computer literate with good keyboard skills.
 Literate with the ability to communicate effectively in writing.
 Numerate with the ability to record financial and data details accurately.
 The ability to work methodically, to deadlines, and sometimes under pressure.
 Able to take work bookings and to sell our services over the telephone and face to face when required.
 Prepared to work flexibly as part of a small team including weekend working.
 Organised and able to work on own initiative with minimal supervision.
 Knowledge of boats and the canal system an advantage.

  • Group Life Assurance free of charge which covers you from day one of your employment*

  • Competitive salary & annual pay reviews

  • Weekend and Bank Holiday working allowance

  • Staff discount scheme

  • Training & development opportunities

  • Free uniform

  • Discounted waterside holiday lets

  • Discounted holidays through our partners Hoseasons and Blakes

  • Auto Enrolment pension scheme

  • Cycle to work scheme

  • Charity & Community Fund

  • Training holidays and discounted leisure holidays and day boat hire

  • Vivup – a range of benefits from our health and wellbeing partner, helping to improve your physical, financial and mental wellbeing. Benefits include discounts on home & electrical items, Gym Memberships and other lifestyle savings.

Please get in touch to discuss further

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